Glacier Peak Biosciences LLC, referred to in this Privacy Policy as “Glacier Peak Biosciences,” “we,” “our,” or “us,” respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, create an account, place an order, subscribe to our emails, contact us, or otherwise interact with our services.
By using this website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Information You Provide
When you place an order, create an account, subscribe to updates, or contact us, we may collect:
Full name
Billing address
Shipping address
Email address
Phone number
Order history
Account login details
Customer service communications
Payment related information processed through secure third party payment providers
We do not store full credit card numbers on our servers.
Information Collected Automatically
When you visit our website, we may automatically collect certain technical and usage information, including:
IP address
Browser type
Device type
Operating system
Referral source
Pages viewed
Time spent on the website
Shopping cart activity
Session and interaction data
This information may be collected through cookies, pixels, analytics tools, server logs, and similar technologies.
2. How We Use Your Information
We may use your information to:
Process and fulfill orders
Provide customer support
Send order confirmations and shipping updates
Respond to questions and requests
Improve website functionality, performance, and user experience
Maintain account records
Prevent fraud, unauthorized activity, and abuse
Comply with legal, tax, and accounting obligations
Send newsletters, product updates, promotions, discounts, and other marketing communications, where permitted by law
Send abandoned cart reminders and similar communications related to your shopping activity
Maintain and grow customer relationships
3. Email and Marketing Communications
If you create an account, place an order, subscribe to our mailing list, or otherwise provide your email address, we may send you transactional emails related to your account, orders, shipping, customer service, and other service related communications.
We may also send promotional emails, newsletters, product updates, special offers, discounts, abandoned cart reminders, and other marketing communications, to the extent permitted by applicable law. You may opt out of marketing emails at any time by using the unsubscribe link included in the email. Opting out of marketing emails does not prevent us from sending order confirmations, shipping notices, account updates, customer service responses, or other non promotional communications.
If you opt into SMS communications, message frequency may vary and standard message and data rates may apply. You may opt out at any time by replying STOP.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to support website functionality and improve performance, including:
Shopping cart and checkout functionality
User session management
Analytics and traffic measurement
Advertising and remarketing performance
You can manage or disable cookies through your browser settings, although some portions of the website may not function properly if cookies are disabled.
We may use third party tools such as analytics, advertising, remarketing, email marketing, and customer relationship tools to better understand website activity, campaign performance, and customer engagement.
Depending on the tools we use and how they are configured, some data sharing for advertising or analytics purposes may be considered “sharing” or “selling” personal information under certain state privacy laws. Where required by law, we provide applicable privacy rights and opt out mechanisms.
5. How We Share Information
We do not sell or rent personal information for money. We may disclose limited personal information to third parties only as necessary to operate our business, including:
Payment processors
Shipping and logistics providers
Customer support service providers
Email and SMS marketing providers
Analytics, advertising, and website service providers
Legal authorities, regulators, or law enforcement when required by law or when necessary to protect our rights, property, or safety
These third parties may use your information only in connection with the specific services they provide to us, subject to their own legal obligations and contractual restrictions.
6. Data Security
We use commercially reasonable administrative, technical, and physical safeguards to help protect your personal information.
Sensitive information submitted through our website is transmitted using SSL encryption and processed through secure third party providers. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as reasonably necessary to:
Process and fulfill orders
Maintain business and tax records
Comply with legal obligations
Resolve disputes
Prevent fraud and abuse
Support customer account management and business operations
When information is no longer required, it may be deleted, anonymized, or securely archived in accordance with applicable law and business needs.
8. Your Rights and Choices
Depending on your location, you may have rights related to your personal information, including the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information, subject to legal and operational requirements
Opt out of marketing communications
Request information about how your personal information is collected, used, disclosed, sold, or shared
Opt out of the sale or sharing of personal information, where applicable
To make a request regarding your personal information, contact us at support@glacierpeakbio.com.
9. California Privacy Rights
If you are a California resident, you may have certain rights under applicable California privacy laws regarding the personal information we collect, use, disclose, sell, or share. These rights may include the right to know, delete, correct, opt out, and not be discriminated against for exercising privacy rights.
Where required by law, we honor applicable Global Privacy Control signals as a request to opt out of the sale or sharing of personal information.
To submit a privacy related request, contact us at support@glacierpeakbio.com.
10. Children’s Privacy
This website is intended only for individuals who are at least 21 years of age. We do not knowingly collect personal information from anyone under 21. If we become aware that personal information has been submitted by a minor, we may delete that information.
11. Third Party Links
This website may contain links to third party websites or services. We are not responsible for the content, privacy practices, or policies of third party websites. You should review the privacy policies of those third parties before providing personal information.
12. Governing Law
This Privacy Policy and any disputes arising from or relating to this Privacy Policy shall be governed by the laws of the State of Wyoming, without regard to its conflict of law principles.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Your continued use of the website after changes are posted constitutes your acceptance of the updated Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Glacier Peak Biosciences LLC
support@glacierpeakbio.com